When we tell some people we’re a B Corp, they often smile and nod. That’s because the chances of finding a recruitment company that’s B Corp accredited is so small, it’s unlikely you’d have heard of it before.What is a B Corp?Certified B Corporations are leaders in the global movement for an inclusive, equitable, and regenerative economy.It’s that stamp of approval that says, as a business you value society and the environment. We’re proud to be part of the movement.

We’ve donated over £200,000 and 1200+ hours of volunteering in the first five years of business. And we want to give even more. We love bringing clients along on this journey. Click below to find out about our current charity partner, and how you can get involved.Our Mission.We put people before profit. If that sounds like an empty promise, keep reading. We believe financial success shouldn’t be in lieu of social responsibility but work with it hand in hand. This belief runs through the core of our DNA

Understanding why a recruiter joins a company is tricky business. But we think we’ve got it nailed.

Ever heard of a company founded because of a book about giving back? You have now. The rousing ‘People Over Profit’ by Dale Partridge is why we exist.In the book, Dale outlines the 7 core beliefs that enable business leaders to break the old ‘profit-first’ cycle, achieve incredible success and have a huge impact, all by simply putting people first.And that’s what we’ve done. We’ve made recruitment, an industry which is inherently people-centric, about the people.So whether it’s our customers, our team, charity partners or communities – it’s people over profit.&nbsp;

We connect the best and brightest in tech &amp; digital talent across the UK, US and Europe with awesome, impactful and innovative organizations.We regularly turn down work if we don’t believe in the business. Our values have to match. This ensures we have more time and energy to represent clients we truly believe in, and do so 100% authentically forging stronger relationships between you and the candidate market.We’re big fans of those companies harnessing tech for the good of the planet and society and do all we can to help them build diverse and capable teams introducing new ways of working for great impact.

The SR2 team has a track record of building teams of exceptional people with specific skills and backgrounds including Software Engineering, DevOps, Product, Data, QA, UCD and Transformation. What’s certain is you’ll only ever work with someone who knows your market inside out and, if we don’t cover it, we won’t pay lip service.It doesn’t matter whether you’re in the private or public sector, whether it’s your first hire or you’re scaling a team… we’ll find you the very best talent in the industry. Find out more and meet the heads of our Private and Public sector teams in the videos below.&nbsp;

<h3>Our charity commitment</h3>We make two charitable donations every year representing 5% of our profits… and that’s not all.To support organisations who are close to our heart, every member of the SR2 team will volunteer 2 days of their time to support them throughout the year.In the five years since our inception, we’re blessed to say we’ve given over £200,000 to local charities and supported them with over 1200 hours of our time.You’ll be pleased to know we’re not stopping there.If there’s a charity close to your heart, one that is integral to your community, help us out by <a href="mailto:info@sr2rec.co.uk" rel="noopener noreferrer" target="_blank">suggesting</a> them for a future donation.

We have teamed up with <a href="https://thefutureforestcompany.com/" rel="noopener noreferrer" target="_blank">The Future Forest Company</a> to help unf*ck the future! For every placement we make we will be planting a tree. The Future Forest Company are UK based and the candidate gets sent the pic and location of their sapling so they can go and visit their tree!

<h3>Make a Referral</h3>We’re giving YOU the opportunity to make a big difference to a charity of your choice. It’s easy – for every successful referral (be that a candidate we place, or position we fill) – we will donate £250 to a charity of your choice.Guaranteed warm fuzzy feeling inside.

Thanks for being here and welcome to Women Rock – a voice for diversity in tech! Here you will find some of the most inspirational stories about ED&amp;I in the tech industry. Women Rock was created by SR2 co-founder and all-round positive vibe advocate Alicia and exists to help transform the industry and create a positive movement!

<h1>Events</h1>Community’s at the heart of everything we do. It’s even represented in our name.We support local charities and give back to the local tech community with our monthly meet-ups.We run a number of events every month, covering all forms of tech disciplines and important topics like ED&amp;I in tech.See what’s coming up in your area and make sure you register to get notified of the events you want to be involved in.

We understand the power of community at SR2 – it’s through community we can push our limits, discover new ideas and lend motivation to those who need it.We’re proud to support local charities and give back to the local tech community with our meetups. We facilitate, sponsor and support a number of events every month, covering various tech disciplines, leadership and important topics like ED&amp;I + more.See what’s coming up in your area and make sure you register to get notified of events you want to be involved in.

PEOPLE OVER PROFIT.

Without you, we’re nothing. You’re why we’re here and why we care.

We will boost your Brand. Bolster your Business. Propel your Purpose.

So what actually is ‘socially responsible’ recruitment? Well it’s recruitment, done better. Done putting people ahead of profit, never treating anyone as a commodity or means to an end. Done with a care for community, the environment and with a commitment to giving back.&nbsp;&nbsp;For too long our industry’s had a bad rep. We’re changing that. We believe in making headlines for the right reasons, showing that business can be done with a double bottom line and that doing so enables attraction of the very best talent and ensures long term customer loyalty.&nbsp;We’re authentic, socially responsible humans first and incredible recruiters second. By design.

Specialist it recruitment Without the ego.

We’re building something special here. But that’s not possible without first building the lives of our people.You’re the glue that binds us, and the fuel that propels us.We use our prowess for good. We enrich the lives of those we work with, and give purpose to those who help us achieve it.If you’re seeking a position that’s more than a job, get in touch, and let’s discuss how we can change your life.Like we’ve already done for these people...

<h1 class="heading mb-4 slideUp">European SQUAD.</h1>Our European division was set up during the pandemic and are now a strong team helping shape the future of tech start-ups around Europe.

<h1 class="heading mb-4 slideUp">Ops Team.</h1>The operations team are the backbone of SR2. From the Contractor Care and Finance teams to Marketing and L&D – the Ops team work insanely hard to support the wider company and most importantly maintain our culture.

Every single one of us believes social responsibility can not only be synchronous with financial success but magnify it. Chris founded SR2 on that belief and every employee carries the torch. Our commitment to social responsibility is present in everything we do. We’re honest, transparent. We’ve got integrity in spades.
We know all there is to know about Tech recruitment. Knowledge we’ve built up over years in the game. Knowledge is power, they say. And with great power comes great responsibility. Welcome to SR2.

JOIN THE SQUAD.

Welcome to the SR2 blog where you will find everything from tech industry news and info on our tech meet-ups to what volunteering we've been doing, cute pics of dogs and everything in between...

WHAT IS THIS PRIVACY POLICY FOR?This privacy policy is for SR2 REC LTD andgoverns the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines theobligations &amp;amp; requirements of the users, the website and website owners. Furthermore the waythis website processes, stores and protects user data and information will also be detailedwithin this policy. THE WEBSITEThis website and its owners take a proactive approach to user privacy and ensure the necessarysteps are taken to protect the privacy of its users throughout their visiting experience. Thiswebsite complies to all UK national laws and requirements for user privacy. USE OF COOKIES This website uses cookies to better the users experience while visiting the website. Whereapplicable this website uses a cookie control system allowing the user on their first visit to thewebsite to allow or disallow the use of cookies on their computer / device. 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JOIN THE SQUAD.

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Consultant Product Lead Ethical AI &amp; Data Consultancy £60,000-£70,000 Remote first with monthly visits to London, and-hoc travel to UK client sites SR2 are so excited to be working with one of the most value-driven companies out there right now, that use AI &amp; ML as a force for good for their clients (huge, exciting clients) They design cutting edge solutions that are helping a whole host of companies solve big problems and help them achieve their goals by using the power of data and AI!This is an amazing opportunity for a Senior Business Analyst looking to get into a Product Lead role, or a recent Product Manager with strong BA experience, and you will have support the whole way through from more senior members!They are looking for a Consultant Product Lead to join their close-knit product team. You would lead small delivery teams and own the backlog, undertake business analysis to bring clarity to complex problems and you'd work across the whole product lifecycle, managing the delivery and ultimately defining outcomes and solutions with their clients.This is very much a client facing role, and so you will be working on client facing projects. If you're pragmatic, a team player, you can think on your feet, and you love working in cross functional teams with data scientists, engineers, and sales/marketing teams, you could be great for this! Everything from the interview process through to onboarding and your day-to-day life with the company is set up for you to succeed, they want you to be the best Product person you can be, and you'll be fully supported from day one. Experience you'll ideally need:<ul><li>Experience as an agile Delivery Lead</li><li>Experience as a Product Owner</li><li>Experience as a Business Analyst</li><li>A background in data/AI is a real benefit or, a real passion and interest in AI/ML.</li><li>Comfortable with using agile delivery tools such as Jira/Confluence</li></ul><ul><li>You are organised, pragmatic, and action-oriented</li><li>You love working in teams and sharing ideas and learnings with colleagues</li><li>You are an excellent communicator, a quick thinker and passionate individual</li></ul> As a company, they don't just value diversity, they place it at the heart of everything they do. They understand that diverse thinking from diverse people helps create solutions that are effective and respect the audience they're designed for. If this is of interest, please apply and I'll be in touch!

Consultant Product Lead 

Senior Product Lead Ethical AI &amp; Data Consultancy £65,000-£85,000 Remote first with monthly visits to London, and-hoc travel to UK client sitesSR2 are so very excited to be working with one of the most value-driven companies out there right now, that use AI &amp; ML as a force for good for their clients (huge, exciting clients) They design cutting edge solutions that are helping a whole host of companies solve big problems and help them achieve their goals by using the power of data and AI!They are looking for a Senior Product Lead to join their close-knit product team, joining a couple of other Product Managers, a Principle, all reporting into the Product Director. You'd work across the whole product lifecycle, managing the delivery and ultimately defining outcomes and solutions with their clients. This is very much a client facing role, and so you will be working on client facing projects. If you're pragmatic, a team player, you can think on your feet, and you love working in cross functional teams with data scientists, engineers, and sales/marketing teams, you could be great for this! Everything from the interview process through to onboarding and your day-to-day life with the company is set up for you to succeed, they want you to be the best Product person you can be, and you'll be fully supported from day one. Experience you'll ideally need:<ul><li>Demonstrated experience in a Product Manager role</li><li>Experience as an agile delivery lead, such as a Scrum Master or Project Manager</li><li>A background in data/AI is a real benefit or, a real passion and interest in AI/ML.</li><li>Experience of running cross functional teams made up of Data Scientists and Software Engineers</li><li>Comfortable with using agile delivery tools such as Jira/Cofluence</li><li>You are organised, pragmatic, and action-oriented</li><li>You love working in teams and sharing ideas and learnings with colleagues</li><li>You are an excellent communicator, a quick thinker and a passionate Product Lead</li></ul> As a company, they don't just value diversity, they place it at the heart of everything they do. They understand that diverse thinking from diverse people helps create solutions that are effective and respect the audience they're designed for. If this is of interest, please apply and I'll be in touch!

Senior Product Lead | Remote First 

Head of Marketing Tech For GoodHybrid (Bath 2/3 times per week)£45-60kSR2 are super excited to be the exclusive partner to a new start up in the Southwest. They are a dynamic transport business, based locally to Bath. They are an ambitious, agile and fast-moving business that prides itself on building teams for the future that deliver high-value products and services for their customers. They are exclusive providers to local authorities and councils including social services, supporting children from underprivileged backgrounds, and helping disabled children and adults get to and from school. With the founder having launched a taxi company back in 2017, he realised that local authorities use taxis to transport children and young adults to and from schools and colleges. At this time, he was using a white-labelled product to dispatch and keep track of their vehicles but had no control over what he could do with this software. He believed in the opportunities in having his own software were endless so now here they are! Over the last 3 years, he has single handily built the business into what it is today, now operating within 5 areas of the Southwest and growing rapidly. With annual recurring revenue of over £2 million, they have bootstrapped their future growth and looking at possibly exploring investment. The software is being used for their current operations with their driver app already on the play store. They are now working on a secret that will deliver substantial growth which no competitor in the UK is doing, or even close. This is where you come in… The team is now 7 people, including 3 software engineers and I'm now looking to help support them in finding an exceptional Head of Marketing to have complete autonomy to build a brand image and drive business growth.You will need:<ul><li>Experience in marketing, with a proven track record of success in developing and executing marketing strategies.</li><li>Experience managing a team of marketing professionals.</li><li>Strong leadership skills and ability to motivate and inspire a team.</li><li>Excellent communication skills and ability to collaborate with cross-functional teams.</li><li>Experience in digital marketing and social media marketing.</li><li>Strong analytical skills and ability to use data to inform decision-making.</li><li>Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.</li><li>Degree in marketing, business, or a related field.</li><li>'Out of the box' thinking.</li></ul> Your main duties:<ul><li>Develop and execute several comprehensive marketing strategies aligning with our business objectives and</li><li>Lead and expand a team of marketing professionals, including the head of social media, to ensure alignment and successful implementation of marketing initiatives.</li><li>Oversee the development &amp; maintenance of marketing campaigns across various channels, including digital, social media, PR, CRM and offline channels.</li><li>Drive customer acquisition through targeted campaigns and promotional initiatives.</li><li>Manage the marketing budget and ensure effective allocation of resources to drive ROI.</li><li>Work closely with senior management to inform business strategy and decision-making based on market insights and trends.</li><li>Develop and maintain strong relationships with media partners and other relevant stakeholders.</li><li>Monitor and analyse marketing metrics to inform strategy and ensure continuous improvement.</li><li>Contribute in supporting the Shareholder &amp; Boards continued business growth &amp; development.</li></ul> Salary up to £60,000 including benefits, a supportive culture and opportunities for growth and progression.3 stage interview process.Please get in touch with Jenna at SR2 for more information! MARKETING MANAGER | COMMUNICATION | LEADER | HEAD OF MARKETING | B2B | B2C | DIGITAL MARKETING | SOCIAL MEDIA

Head of Marketing - Tech 4 Good 

Java Software Engineer | Bristol (Hybrid) | Salary Range: £50,000 - £65,000Benefits include: 35 days hol, health cash plan, food &amp; drinks provided in the office, monthly social events, cycle-to-work scheme + more. Attention to all Java developers based in and around the South West area!If you're thinking about a change this year, and want to work in a product software company with a highly collaborative + supportive culture - look no further.SR2 are beyond excited to be supporting a successful Bristol based Software Company who are going to be doubling the size of their engineering team throughout 2023 due to recent successes with customers. With a focus on maintaining their culture continues to have a friendly vibe as they scale up, they've partnered with us to ensure the best candidates are coming through who align with their company values.This client is looking to hire proactive and passionate software engineers. For them, it's much more about being the right person and cultural fit over ticking all the technical boxes 👍Tech stack includes Java, Spring boot, Hibernate, MySQL, GraphQL, REST APIs, MongoDB, React, Kubernetes AWS + more.What is the role?<ul><li>Working within an Agile software delivery team, working to fortnightly sprints to develop, enhance and add new features to a product.</li><li>Following a TDD approach and ensuring best engineering practices are met to the highest standard.</li><li>Working with Cloud based systems, CI/CD (AWS, Azure, Docker, Kubernetes, Jenkins)</li><li>Supporting the design of software</li></ul>Experience/skills required?<ul><li>Proactive, positive &amp; passionate when it comes to software development.</li><li>Strong background in Java technologies</li><li>Experience of Agile development</li><li>API experience </li><li>MySQL or SQL experience </li></ul>If you'd like to find out more about this, please apply with your CV and Steph Jackson will be in touch.

Java Software Engineer

Delivery Manager£450 - £500 | Outside IR35 |6 months + | Hybrid SR2 are recruiting a Delivery Manager for an existing client within the enviromental services industry. This project is a working with a major transformation project. We are looking for a highly experienced Delivery Manager who also has Scrum Master experience, to work on this 6-month project.This will give you the chance to be part of a major global brand whilst making a big impact on their digital transformations.The ideal candidate will have over five years' experience as a Delivery Manager. You will have experience whilst being a specialist in agile and waterfall methodologies. You should be a great communicator, used to leading teams and have the courage in your convictions to engage stakeholders.Experience Required:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">5 years Delivery Manager experience </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supported projects using agile and waterfall methodologies</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Experience delivering projects from Discovery stage to Go-live</li></ul> Overview:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Delivery Manager </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">£450 - £500 outside IR35</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hybrid - 1 day per week Bristol</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Start ASAP</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">6 months (with potential extensions)</li></ul>Please apply by submitting a CV and SR2 will be in contact to go through your application.

Delivery Manager - Outside IR35

Technical Product Manager- Climate TechWant to put your Product skills towards saving the planet? 🌍 Then keep reading.This business has brought together some of the brightest minds across product, data, finance, and technology, united by a vision to build a more sustainable form of capitalism.They have built a platform which allows private markets to better analyse and report their ESG data and helps large corporations on their journey to being more sustainable.You'd be joining a team of 4 Product Managers, leading one of their squads and working on expanding their capabilities of their ESG data platform. The main focus will be the global capabilities, and in particular identity, access management and infrastructure.You'd working in an end to end Product Management role, whilst enhancing their DevOps capabilities and cloud infrastructure, collaborating with Engineering, Design, Data Science and Account Management, and sales.Experience you'll need:<ul><li>3 years + experience as a B2B Product Manager</li><li>Experience with technical Product Management</li><li>Familiar with building SaaS platforms</li><li>You have a startup mentality and willing to work at a fast pace</li><li>You have a deep understanding of users</li><li>Comfortable managing large transformational projects and owning big decisions</li><li>A background in Software Engineering would be preferred (but not essential)</li><li>Experience with identity and access management would get them really excited!</li></ul> They are a flexible business, who put work/life balance at the forefront. They'd love someone to come into their central London office once a week (or more if you like).They also have 30 days holiday PLUS bank holidays (oooo!) and a generous pension scheme where they contribute 9%, plus private medical insurance.If this has got you excited, please hit apply and we'll be in touch.

Technical Product Manager- Climate Tech

Lead Product Manager Government | £600 - £650 | Outside IR35 | Remote | 12 months initial SR2 are supporting a specialist consultancy on a government programme that requires a Lead Product Manager. This is a brilliant opportunity to work on a project which will impact the UK government on a major programme of work. As Lead Product Manager, you will be focussing primarily on the strategic piece within the project. Supporting senior stakeholders in a complex government environment, you must have proven experience managing challenging relationships, whilst pushing forward agile and GDS methodologies. For this role, we are looking for someone who can hit the ground running - as such, you must have been working as a Lead Product Manager for the last 5 years. The ideal candidate will have worked within massive, multimillion-pound projects.This is a complex, faced paced, agile environment. As such, the ideal candidate will have experience working in a similar environment and they will be able to provide detailed examples from previous contracts. You should have experience working as part of multi-disciplinary teams, with developers, analysts, user researchers etc. You will be required to think logically, whilst communicating in easy-to-understand ways so that the entire team is aligned to the common goal.Requirements:<ul><li>Lead Product Manager for the last 5+ years</li><li>Product Manager 10+ years' experience within agile environments</li><li>Agile - experience working in agile and fast-paced environments.</li><li>Experience working via a consultancy / digital agency.</li><li>Strong stakeholder engagement skills -experience managing senior stakeholders within complex government environments.</li><li>Recent government department experience </li><li>GDS - you will have worked on projects spanning the whole GDS lifecycle.</li><li>You must be clearable for security clearance.</li></ul>Overview:<ul><li>Product Manager </li><li>Government department</li><li>£600 - £650</li><li>Outside IR35</li><li>Remote - occasional travel to London for key meetings</li><li>12 months</li><li>3 years' worth of work on a huge government programme</li><li>Award-winning consultancy</li></ul>Please apply with a copy of your CV and Emma from SR2 will be in contact with more information.

Lead Product Manager 

Product ManagerLondon/hybrid (roughly 3 days per week on site)£60,000-£70,000This start-up Fintech company are ripping up the corporate rule book when it comes to finance! They are on a mission to make financial services more accessible for everyone, more transparent, and change the way people approach their finances.They are renowned for their low ego, open and transparent culture. Their employees are ambitious, smart, and driven, but have a lot of fun along the way.This is a high-profile, brand-new role within the business. You'll be working on a greenfield project with a 'blank page' as such, so you'll have the ability to make loads of impact from day 1!You'd be joining an existing team of talented Product Managers, and will be looking after exciting new client experiences across the whole product area.There will be a lot of discovery focused work, and you'll be leading research to understand the types of problems their clients are facing, and what types of problems need to be solved.You'll be leading client interviews, workshops, and engaging with senior stakeholders on a regular basis. To succeed in this role, you need to be creative, switched on, and comfortable being client facing.This is an end to end Product Management role, so you'll be doing all the typical PM duties, as well as scoping and delivering new features, working closely with Product Designers and Software Engineers, creating user journey maps, and demo-ing new features and products.Experience you'll need:<ul><li>Demonstrated experience in a Product Management role</li><li>Experienced in creating strong app user experiences</li><li>You love data, and can use it to measure and assess impact of features</li><li>You are an exceptional communicator, both written and verbal</li><li>You have an interest in financial services and are willing to learn complex aspects of this</li><li>You enjoy conducting research and gathering feedback</li></ul>These lot are big on work/life balance, and supporting mental and physical health. They have a genuine outcome rather than 'output' led environment, where their employees are trusted to do their work in whatever way feels best.If this sounds like your next venture, please hit 'apply' and we'll be in touch to discuss!

Product Manager

Head of Marketing Tech For GoodHybrid (Bath 2/3 times per week)£45-60kSR2 are super excited to be the exclusive partner to a new start up in the Southwest. They are a dynamic transport business, based locally to Bath. They are an ambitious, agile and fast-moving business that prides itself on building teams for the future that deliver high-value products and services for their customers. They are exclusive providers to local authorities and councils including social services, supporting children from underprivileged backgrounds, and helping disabled children and adults get to and from school. With the founder having launched a taxi company back in 2017, he realised that local authorities use taxis to transport children and young adults to and from schools and colleges. At this time, he was using a white-labelled product to dispatch and keep track of their vehicles but had no control over what he could do with this software. He believed in the opportunities in having his own software were endless so now here they are! Over the last 3 years, he has single handily built the business into what it is today, now operating within 5 areas of the Southwest and growing rapidly. With annual recurring revenue of over £2 million, they have bootstrapped their future growth and looking at possibly exploring investment. The software is being used for their current operations with their driver app already on the play store. They are now working on a secret that will deliver substantial growth which no competitor in the UK is doing, or even close. This is where you come in… The team is now 7 people, including 3 software engineers and I'm now looking to help support them in finding an exceptional Head of Marketing to have complete autonomy to build a brand image and drive business growth.You will need:<ul><li>Experience in marketing, with a proven track record of success in developing and executing marketing strategies.</li><li>Experience managing a team of marketing professionals.</li><li>Strong leadership skills and ability to motivate and inspire a team.</li><li>Excellent communication skills and ability to collaborate with cross-functional teams.</li><li>Experience in digital marketing and social media marketing.</li><li>Strong analytical skills and ability to use data to inform decision-making.</li><li>Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.</li><li>Degree in marketing, business, or a related field.</li><li>'Out of the box' thinking.</li></ul> Your main duties:<ul><li>Develop and execute several comprehensive marketing strategies aligning with our business objectives and</li><li>Lead and expand a team of marketing professionals, including the head of social media, to ensure alignment and successful implementation of marketing initiatives.</li><li>Oversee the development &amp; maintenance of marketing campaigns across various channels, including digital, social media, PR, CRM and offline channels.</li><li>Drive customer acquisition through targeted campaigns and promotional initiatives.</li><li>Manage the marketing budget and ensure effective allocation of resources to drive ROI.</li><li>Work closely with senior management to inform business strategy and decision-making based on market insights and trends.</li><li>Develop and maintain strong relationships with media partners and other relevant stakeholders.</li><li>Monitor and analyse marketing metrics to inform strategy and ensure continuous improvement.</li><li>Contribute in supporting the Shareholder &amp; Boards continued business growth &amp; development.</li></ul> Salary up to £60,000 including benefits, a supportive culture and opportunities for growth and progression.3 stage interview process. Final stages to be complete at the end of May. Please get in touch with Jenna for more information! MARKETING MANAGER | COMMUNICATION | LEADER | HEAD OF MARKETING | B2B | B2C | DIGITAL MARKETING | SOCIAL MEDIA

Head of Marketing 

Customer Experience Manager Software company (SaaS)Hybrid position - Bristol Looking for a rewarding and challenging role as a Customer Experience Manager? SR2 are recruiting for an award-winning SaaS company that is revolutionising the way that people with additional needs access technology. As our Customer Experience Manager, you will drive customer engagement, satisfaction, and loyalty within the team. This is a hybrid role, where not only will you be delivering front-end user support on their software products, but you'd also be responsible for line managing their small but growing Customer Support team. The team are looking for someone who is on that journey from a 'do-er' to a 'leader'. They have ambitions to progress this person into a Head of Customer Support in the future, so lots of opportunities here! Responsibilities: <ul><li>Managing and working within the support department which provides front-end support to digital product users.</li><li>Developing and implementing customer experience strategies that align with business goals.</li><li>Analysing customer feedback and developing insights to improve the software product.</li><li>Building and maintaining solid relationships with customers</li><li>Collaborating with cross-functional teams to identify and solve customer issues.</li><li>Continuously monitoring and optimising the customer journey to ensure a seamless experience.</li></ul> Experience required:<ul><li>Experience in customer experience (or similar), in a SaaS or technology company</li><li>Strong communication and interpersonal skills</li><li>Experience leading or managing teams is ideal - but we appreciate this could be a step up for someone into their first management position.</li><li>Excellent problem-solving skills and the ability to think strategically.</li><li>A passion for customer support and a customer-first mindset</li><li>Strong organisational skills are essential to manage your workload and development of the team.</li><li>We appreciate the right person might have had a range of other job titles other than 'Customer Experience Manager' - your job title might have included things like technical support, customer happiness, client support, front end support, user support, customer support, software advisor, product support or CX.</li></ul>Benefits: <ul><li>£35k-£40k (DOE)</li><li>25 days holiday + bank holidays (increases each year up to 5 years) </li><li>Hybrid working - Bristol-based office with very good transport links.</li><li>Free software use for you and your family</li><li>Dog-friendly office</li><li>Cycle to work scheme</li></ul> If you think this sounds like it could be right for you, please apply with a copy of your CV and Emma from SR2 will contact you with additional information and to discuss next steps.

Customer Experience Manager 

Reach out to Gina or Alicia (or Galicia!) today to discuss the exciting roles and incredible brands they work with, within this innovative sector. Email <a href="mailto:gina@sr2rec.co.uk" rel="noopener noreferrer" target="_blank">Gina</a> or <a href="mailto:alicia@sr2rec.co.uk" rel="noopener noreferrer" target="_blank">Alicia </a>or call on <a href="tel:0117 363 7400" rel="noopener noreferrer" target="_blank">0117 363 7400</a>.

Whether you're a Junior Product Manager looking for your 1st role in the industry, or you're Head of Product / CPO level looking to join a fun business and help them scale, our powerhouse of a product team live and breathe this sector! With a diverse pool of candidates, if you are a company looking for the perfect Product Manager...the search is over.

Whether you're a Junior Product Manager looking for your 1st role in the industry, or you're Head of Product / CPO level looking to join a fun business and help them scale, our powerhouse of a product team live and breathe this sector! With a diverse pool of candidates, if you are company looking for the perfect agile PM…the search is over. 

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