Head of Technology Operations & Transformation

• Salary: £110,000-£140,000 + benefits
• Location: London, South West or North
• Working pattern: Hybrid – 2-3 days per week onsite

The opportunity

SR2 is partnering with an established financial services organisation undergoing significant technology transformation.

We’re looking for an experienced Head of Technology Operations & Transformation to lead and modernise a broad enterprise technology function, ensuring business-critical services remain secure, reliable and efficient.

This is a senior leadership opportunity combining strategic transformation with hands-on operational accountability, working closely with executive stakeholders to improve service performance, resilience and technology capabilities.

The role

You’ll oversee day-to-day technology operations while driving longer-term transformation and continuous improvement.

Key responsibilities include:

• Technology Leadership: Lead multidisciplinary teams across IT operations, infrastructure, enterprise applications and service management.
• Operational Excellence: Ensure business-critical platforms and services are reliable, secure and performing effectively.
• Infrastructure & Cloud: Oversee corporate infrastructure, cloud environments and workplace technology.
• Technology Transformation: Drive modernisation, automation and service improvements, reducing complexity and improving efficiency.
• Operational Resilience: Lead business continuity, disaster recovery, incident management and operational risk.
• Supplier & Commercial Management: Manage strategic technology partners, supplier performance and technology budgets.
• Stakeholder Management: Collaborate with Engineering, Architecture, Security and senior business leaders to align technology services with business priorities.

Requirements

We’re looking for an established technology leader with experience managing complex enterprise technology environments.

You’ll ideally demonstrate:

• Significant leadership experience across IT Operations, Technology Services, Enterprise IT or similar broad technology functions.
• Strong knowledge of enterprise applications, infrastructure, Azure/cloud environments and IT service management.
• Proven experience delivering technology transformation, automation and operational improvements.
• Experience managing business-critical systems, operational resilience and technology risk.
• Strong leadership of multidisciplinary teams, strategic suppliers and significant budgets.
• Excellent stakeholder management, commercial awareness and strategic decision-making.

Financial services experience is highly desirable, particularly within banking, insurance, wealth management or other regulated environments.

Why consider this opportunity?

• Play a key role in a major technology transformation.
• Take ownership of a broad, business-critical technology function.
• Influence technology strategy and operational direction.
• Lead and develop high-performing technology teams.
• Join an established organisation investing significantly in modernisation and innovation.

Package

Salary: £110,000-£140,000 + benefits

We’re open to considering individuals from different technology leadership backgrounds, recognising that job titles and organisational structures vary. However, this is a senior enterprise technology leadership appointment, and the level of remuneration will reflect the depth, breadth and relevance of demonstrated experience rather than job title alone. Our recruitment process is designed to be transparent, fair and consistent, with salary expectations discussed early to ensure alignment on both sides.

Interested?

If you’re a senior technology leader with experience running complex IT operations and delivering meaningful transformation, we’d welcome a confidential conversation.