I’m working with a pioneering organisation at the intersection of technology, collaboration, and life sciences, helping the world’s leading pharma and biotech companies accelerate innovation through shared knowledge and digital transformation. 🧬

Their mission is to connect industry leaders, enable best-practice sharing, and drive step-change improvements across manufacturing, supply chain, and quality. With a strong international presence and partnerships spanning major global biopharma organisations, they’re now expanding their UK commercial team to support continued growth and new partnership opportunities.

They’re seeking a strategic and relationship-driven Account Manager who thrives on nurturing long-term partnerships, driving customer success, and identifying opportunities for deeper engagement across a global client base. 🌍

What You’ll Be Doing

As an Account Manager, you’ll be the face of the organisation to your assigned portfolio of life-science clients, maintaining relationships, ensuring engagement, and helping partners derive maximum value from their membership and collaboration programmes.

You’ll balance relationship-building with commercial acumen, identifying renewal and expansion opportunities while ensuring exceptional member experience across key accounts. 📈

Key Responsibilities

• Manage a portfolio of key life-science and biotech client accounts across the UK and Europe
• Build strong relationships with senior stakeholders, from operational leads to global heads of manufacturing and innovation
• Lead regular engagement reviews, ensuring value realisation and member satisfaction
• Identify upsell and renewal opportunities to expand partner investment and participation
• Work cross-functionally with content, marketing, and programme teams to deliver tailored solutions
• Track and analyse account performance metrics (renewal rates, engagement KPIs, partner feedback)
• Represent the organisation at industry events, workshops, and strategic forums

Requirements

• 4–7 years’ experience in account management, partnerships, or client success roles within SaaS or consultancy in the biopharmaceutical sector
• Proven record of growing key accounts or managing complex client portfolios (£500k annual revenue)
• Strong communication and relationship-building skills with senior stakeholders
• Commercially minded with experience identifying and executing upsell/renewal opportunities
• Organised, data-driven, and comfortable presenting to C-suite or global stakeholders
• Experience in life sciences, biopharma, or scientific collaboration networks (preferred)
• Comfortable working in a collaborative, international environment

Benefits

• Competitive base salary annual performance bonus
• Hybrid working model – London HQ with flexible remote days
• 25 days annual leave, private healthcare, pension, and wellbeing support
• Personal development and learning allowance
• Global exposure and direct access to senior industry leaders
• Mission-driven culture focused on collaboration, innovation, and real-world impact

Apply Now

If you’re an experienced Account Manager with a passion for life sciences, technology, and building meaningful partnerships that shape the future of biopharma, we’d love to hear from you.
Apply today or get in touch with Beth for a confidential chat about how your experience could align.

☎️ 44 73785 46953 📩 beth @ sr2rec.co.uk

Account Manager | London (Hybrid) | £65,000–£75,000 base £20,000 bonus | SaaS | Life Sciences | Partnerships | Account Growth