Salesforce Technical Architect (SFIA 6)
Location: Hybrid (once a week travel to London)
Contract Length: Until March 2026 (likely extension)
Clearance: Active SC required
IR35: Inside
SFIA Level: 6 – Initiate / Influence

Overview You’ll act as the technical authority for a large-scale Salesforce implementation within a central government organisation. The CMS solution went live earlier this year, and your focus will be to enhance, embed, and extend the platform’s capability across multiple business areas. You’ll define the overall architecture, ensure alignment with enterprise standards, and guide development teams in best practice Salesforce delivery.
Responsibilities

• Define and maintain the Salesforce technical architecture and integration landscape.
• Provide hands-on technical leadership across multiple Salesforce clouds (Service, Experience, Marketing).
• Translate business requirements into scalable, secure, and compliant Salesforce solutions.
• Govern configuration, customisation, and data model design to maintain consistency and reusability.
• Collaborate with Product Managers, Delivery Managers, and wider stakeholders to align solution design to business needs.
• Oversee integration patterns, API design, and data flows with external systems.
• Conduct code reviews and ensure adherence to security, accessibility, and GDS-aligned standards.
• Provide technical assurance and guidance to internal teams and suppliers.
• Support roadmap planning and advise on technical debt and performance optimisation.

Experience / Skills

• Extensive Salesforce architecture experience across multiple modules (Sales, Service, Experience, Marketing).
• Proven background designing and delivering scalable Salesforce solutions within complex, multi-system environments.
• Strong understanding of Salesforce development lifecycle, CI/CD, and DevOps tooling.
• Experience with APIs, middleware, and data integration.
• Solid understanding of government security, data, and assurance frameworks.
• Salesforce certifications (CTA, Application/System Architect, or equivalent).
• Excellent stakeholder management and communication skills.